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Information Request

This is how we support you!
Please click this link to login to "e-Support Center"

We offer a variety of maintenance/support options to ensure that your system operates smoothly, maximizing functionality and profits while minimizing worries and costly downtime. It's our promise to make that extra effort beyond what's expected.

Tele Support: Our technical support team provides highly professional phone support to customers. Technical support staff will walk you through step-by-step the resolution of your difficulties. Most of minor problems can be resolved within 10 minutes through phone support. Please contact us for more details.

On-Site Service: We offer on-site software/hardware repair services. Our experienced customer support specialists and service technicians will resolve problems on site, whether it's reloading your system, hardware maintenance, or reconfiguring it for improved functionality and smooth operation.

Web Support: Our web site contains the latest product information and provides meaningful information to customers. "e-Support Center" presents an electronic forum where customers can exchange ideas, share lessons learned or interact with our technical staff.

If you prefer not to select a regular support service plan, we still offer service, Emergency Repair and phone support, chargeable on a time and materials basis.

Training: The successful installation of a system necessitates comprehensive capabilities for training the customer to operate and maintain the system independently. We have an excellent record of training customers in the operations and use of our software products. A variety of hands-on training programs to meet all skill levels can be made available for a nominal fee. Please contact us for pricing information.

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