We offer a variety of maintenance/support
options to ensure that your system operates smoothly,
maximizing functionality and profits while minimizing
worries and costly downtime. It's our promise to make
that extra effort beyond what's expected.
Tele Support: Our technical support
team provides highly professional phone support to customers.
Technical support staff will walk you through step-by-step
the resolution of your difficulties. Most of minor problems
can be resolved within 10 minutes through phone support.
Please contact us for more details.
On-Site Service: We offer on-site
software/hardware repair services. Our experienced customer
support specialists and service technicians will resolve
problems on site, whether it's reloading your system,
hardware maintenance, or reconfiguring it for improved
functionality and smooth operation.
Web Support: Our web site contains
the latest product information and provides meaningful
information to customers.
"e-Support Center" presents
an electronic forum where customers can exchange ideas,
share lessons learned or interact with our technical
If you prefer not to select a regular support service
plan, we still offer service, Emergency Repair and phone
support, chargeable on a time and materials basis.
Training: The successful installation
of a system necessitates comprehensive capabilities
for training the customer to operate and maintain the
system independently. We have an excellent record of
training customers in the operations and use of our
software products. A variety of hands-on training programs
to meet all skill levels can be made available for a
nominal fee. Please contact us for pricing information.